Pipe Leak Repair for Wessex Water Customers

Wessex Water visited us on a Thursday and left us a leaflet with a list of companies to contact about getting the leak on our supply pipe repaired. I called Sherborne Utilities and they were out by the following Monday — I honestly couldn't have asked for a faster response. The team were polite, professional, and clearly experienced. They explained everything they were doing as they went and made sure the repair fully met the Water Fittings Regulations before they left. Everything was left clean and tidy. Brilliant service from start to finish.

When Wessex Water told us we had 28 days to get our pipework sorted, I'll be honest — it was quite stressful not knowing who to call or what the job would involve. A neighbour recommended Sherborne Utilities and I'm so glad they did. From the first phone call the team were reassuring, friendly, and completely clear about what needed to be done and what it would cost. They arrived when they said they would, completed the supply pipe repair neatly and efficiently, and confirmed the work met all the required standards. An absolute weight off our minds. I'd recommend them to anyone in the same situation.

We had an underground leak at the front of the property which Wessex Water flagged during a routine visit. I contacted a few companies from the leaflet they left and Sherborne Utilities were the most straightforward and honest from the very first conversation. They came out within a few days, located the exact source of the leak, and carried out the repair without any unnecessary upheaval to the garden. The work was done to a very high standard and met all the Water Regulations requirements. No fuss, no mess left behind, and genuinely great value. I wouldn't hesitate to use them again or recommend them to friends and family.

After Wessex Water identified a leak at our property in Dorchester, I was a little daunted by the whole process — I had no idea what was involved or how long it would take. Sherborne Utilities immediately put me at ease. The chap who came out was incredibly knowledgeable, took time to explain what had caused the leak and exactly how they would fix it. The repair was completed in one visit and everything was done properly to the right standards. They even called a couple of days afterwards to check everything was okay. That kind of aftercare is rare these days. Fantastic company, fantastic team.

We'd had a slow leak on our internal pipework for some time without realising, and it was only when Wessex Water visited that we understood the seriousness of getting it fixed properly and within the deadline. We called Sherborne Utilities based on a friend's recommendation and from start to finish they were superb. They arrived promptly, assessed the problem thoroughly, and carried out a complete replacement of the affected section of pipework. The quality of the work was excellent — neat, tidy, and fully compliant. My wife and I couldn't be happier and have already recommended them to two of our neighbours who are in a similar situation.

I received a Wessex Water leaflet after their engineer visited and was slightly overwhelmed by the list of companies to choose from. I called Sherborne Utilities on the basis of a local recommendation and they were absolutely the right choice. The team were prompt, courteous, and incredibly efficient. They replaced our stopcock and repaired the leaking section of pipework in a single morning, and left everything cleaner than they found it. I appreciated that they took the time to explain the Water Fittings Regulations and exactly why the work needed to be done to that standard — it made me feel confident the job was done properly. First-rate service all round.